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E010Paper transport jam

Jam not reaching the fuser transport sensor The
paper which has passed through the fuser unit does
not reach the fuser transport sensor.
E011Other paper jamTransfer belt paper-clinging jam: The paper after
the 2nd transfer is clinging to the transfer belt, or a
paper jam occurred between the registration roller
and the paper clinging detection sensor.
E020Paper transport jamStop jam at the fuser transport sensor: The trailing
edge of the paper does not pass the fuser transport
sensor after its leading edge has reached this
sensor.
E030Other paper jamPower-ON jam: The paper is remaining on the
paper transport path when power is turned ON.
E061Incorrect paper size setting for 1st drawer: The size
of paper in the 1st drawer differs from size setting of
the equipment.
E062Incorrect paper size setting for 2nd drawer: The
size of paper in the 2nd drawer differs from size
setting of the equipment.
E063Incorrect paper size setting for 3rd drawer: The size
of paper in the 3rd drawer differs from size setting
of the equipment.
E064Incorrect paper size setting for 4th drawer: The size
of paper in the 4th drawer differs from size setting of
the equipment.
E065Incorrect paper size setting for bypass tray: The
size of paper in the bypass tray differs from size
setting of the equipment.
E0711st drawer media type mis-setting jam: The media
type setting of the 1st drawer is incorrect.
E0722nd drawer media type mis-setting jam: The media
type setting of the 2nd drawer is incorrect.
E0733rd drawer media type mis-setting jam: The media
type setting of the 3rd drawer is incorrect.
E0744th drawer media type mis-setting jam: The media
type setting of the 4th drawer is incorrect.
E075Option LCF media type mis-setting jam: The media
type setting of the option LCF is incorrect.
E076Tandem LCF media type mis-setting jam: The
media type setting of the tandem LCF is incorrect.
E090Image data delay jam: Image data to be printed
cannot be prepared.
E091Motor-ON time-out jam: The equipment does not
operate normally because abnormality occurred on
an interface between the SYS board and engine
firmware.
E0A0Image transport ready time-out jam: Image data to
be printed cannot be sent.
E110Paper misfeedingADU misfeeding (Paper not reaching the
registration sensor): The paper which has passed
through ADU does not reach the registration sensor
during duplex printing.
E120Bypass misfeeding (Paper not reaching the bypass
feed sensor): Paper fed from the bypass tray does
not reach the bypass feed sensor
E1301st drawer misfeeding (Paper not reaching the 1st
drawer feed sensor): The paper fed from the 1st
drawer does not reach the 1st drawer feed sensor.
E1402nd drawer misfeeding (Paper not reaching the 2nd
drawer feed sensor): The paper fed from the 2nd
drawer does not reach the 2nd drawer feed sensor.
E1503rd drawer misfeeding (Paper not reaching the 3rd
drawer feed sensor): The paper fed from the 3rd
drawer does not reach the 3rd drawer feed sensor.
E1604th drawer misfeeding (Paper not reaching the 4th
drawer feed sensor): The paper fed from the 4th
drawer does not reach the 4th drawer feed sensor.
E180Option LCF misfeeding (Paper not reaching the
LCF feed sensor): Paper fed from the LCF does not
reach the LCF feed sensor.
E190LCF misfeeding (Paper not reaching the LCF feed
sensor): The paper fed from the LCF does not
reach the LCF feed sensor.
E200Paper transport jam1st drawer transport jam (Paper not reaching the
registration sensor): The paper does not reach the
registration sensor after it has passed the 1st
drawer feed sensor.
E2102nd drawer transport jam (Paper not reaching the
registration sensor): The paper does not reach the
registration sensor after it has passed the 1st
drawer feed sensor.
E2202nd drawer transport jam (Paper not reaching the
1st drawer feed sensor): The paper does not reach
the 1st drawer feed sensor after it has passed the
2nd drawer feed sensor.
E2301st drawer misfeeding (Paper not reaching the 1st
drawer transport sensor): Paper fed from the 1st
drawer does not reach the 1st drawer transport
sensor.
E240.2nd drawer misfeeding (Paper not reaching the
2nd drawer transport sensor): Paper fed from the
2nd drawer does not reach the 2nd drawer
transport sensor.
E260Option LCF transport jam (Paper not reaching the
registration sensor):
E270Bypass transport jam (Paper not reaching the
registration sensor): Paper fed from the bypass tray
and passed through the bypass feed sensor does
not reach the registration sensor.
E290Option LCF transport jam: Paper fed from the
Option LCF does not reach the 1st drawer transport
sensor.
E2B0Stop jam at the registration sensor (1st drawer)
E2B1Stop jam at the registration sensor (2nd drawer)
E2B2Stop jam at the registration sensor (3rd drawer)
E2B3Stop jam at the registration sensor (4th drawer)
E2B4Stop jam at the registration sensor (Bypass tray)
E2B5Stop jam at the registration sensor (LCF)
E2B6Stop jam at the registration sensor (ADU)
E2B7Stop jam at the registration sensor (option LCF)
E3003rd drawer transport jam (Paper not reaching the
registration sensor): The paper does not reach the
registration sensor after it has passed the 1st
drawer feed sensor.
E310Paper transport jam3rd drawer transport jam (Paper not reaching the
1st drawer feed sensor): The paper does not reach
the 1st drawer feed sensor after it has passed the
2nd drawer feed sensor.
E3203rd drawer transport jam (Paper not reaching the
2nd drawer feed sensor): The paper does not reach
the 2nd drawer feed sensor after it has passed the
3rd drawer feed sensor.
E3304th drawer transport jam (Paper not reaching the
registration sensor): The paper does not reach the
registration sensor after it has passed the 1st
drawer feed sensor.
E3404th drawer transport jam (Paper not reaching the
1st drawer feed sensor): The paper does not reach
the 1st drawer feed sensor after it has passed the
2nd drawer feed sensor.
E3504th drawer transport jam (Paper not reaching the
2nd drawer feed sensor): The paper does not reach
the 2nd drawer feed sensor after it has passed the
3rd drawer feed sensor.
E3604th drawer transport jam (Paper not reaching the
3rd drawer feed sensor): The paper does not reach
the 3rd drawer feed sensor after it has passed the
4th drawer feed sensor.
E3703rd drawer misfeeding (Paper not reaching the 3rd
drawer transport sensor): Paper fed from the 3rd
drawer does not reach the 3rd drawer transport
sensor.
E3804th drawer misfeeding (Paper not reaching the 4th
drawer transport sensor): Paper fed from the 4th
drawer does not reach the 4th drawer transport
sensor.
E3C0LCF transport jam (Paper not reaching the
registration sensor): Paper fed from the LCF and
passed through the 1st drawer feed sensor does
not reach the registration sensor.
E3D0LCF transport jam (Paper not reaching the 1st
drawer feed sensor): Paper fed from the LCF and
passed through the 2nd drawer feed sensor does
not reach the 1st drawer feed sensor.
E3E0LCF transport jam (Paper not reaching the 2nd
drawer feed sensor): Paper fed from the LCF and
passed through the LCF feed sensor does not
reach the 2nd drawer feed sensor.
E3F0Tandem LCF misfeeding (Paper not reaching the
tandem LCF feed sensor): Paper fed from the
Tandem LCF does not reach the tandem LCF
transport sensor.
E400Cover open jamDuplexing unit open jam
E430ADU open jam: The ADU has opened during
printing.
E440Paper feed cover open jam: The paper feed cover
has opened during printing.
E450LCF side cover open jam: The LCF side cover has
opened during printing.
E480Bridge unit open jam: The bridge unit has opened
during printing.
E4A0Waste toner cover open jam (printing)
E4B0Bridge unit open jam (printing): The bridge unit has
opened during printing.
E510Paper transport jam
(ADU section)
Jam not reaching the ADU entrance sensor: The
paper does not reach the ADU entrance sensor
after it is switchbacked in the exit section.
E511ADU misfeeding (Paper not reaching the ADU
transport sensor-1)
E540ADU misfeeding (Paper not reaching the ADU feed
sensor): Paper does not reach the duplexing unit
path exit sensor after it has passed the duplexing
unit path entrance sensor.
E550Other paper jamPaper remaining jam on the transport path: The
paper is remaining on the transport path when
printing is finished (caused by a multiple paper
feeding).
E570Paper transport jamJam not reaching the bridge unit.
E580Stop jam at the bridge unit
E590Jam not reaching the upper paper exit sensor
E5A0Stop jam at the upper paper exit sensor
E712RADF jamJam not reaching the original registration sensor:
The original fed from the original feeding tray does
not reach the original registration sensor.
E714Feed signal reception jam: The feed signal is
received even no original exists on the original
feeding tray.
E721Jam not reaching the original reading start sensor:
The original does not reach the reading start sensor
after it has passed the registration sensor (when
scanning obverse side) or the reverse sensor
(when scanning reverse side).
E722Jam not reaching the original exit sensor (during
scanning): The original which passed the read
sensor does not reach the original exit/reverse
sensor when it is transported from the scanning
section to exit section.
E724Stop jam at the original registration sensor: The
trailing edge of the original does not pass the
original registration sensor after its leading edge
has reached this sensor.
E725Stop jam at the reading start sensor: The trailing
edge of the original does not pass the read sensor
after its leading edge has reached this sensor.
E726Transport/exit signal reception jam during ADF
standby status
E727Jam not reaching the original reading end sensor
E729Stop jam at the original reading end sensor
E731Stop jam at the original exit/reverse sensor: The
trailing edge of the original does not pass the
original exit/reverse sensor after its leading edge
has reached this sensor.
E744Stop jam at the exit/reverse sensor
E745Jam not reaching the exit reverse sensor
E746Exit/reverse sensor paper remaining jam
E762Registration sensor paper remaining jam
E770Original width detection sensor-1 paper remaining
jam
E771Original width detection sensor-2 paper remaining
jam
E772Original width detection sensor-3 paper remaining
jam
E773Intermediate transport sensor paper remaining jam
E774Reading start sensor paper remaining jam
E775Reading end sensor paper remaining jam
E777Exit sensor paper remaining jam
E860Original jam access cover open: The Original jam
access cover has opened during RADF operation.
E870RADF open jam: RADF has opened during RADF
operation.
E871Cover open jam in the read ready status: Jam
caused by opening of the Original jam access cover
or front cover while the RADF is waiting for the
scanning start signal from the equipment.
E890ADF time out jam
E910Paper transport jam
(Relay transport
section)
Jam at the bridge unit transport sensor 1: The
paper does not reach the bridge unit transport
sensor 1 after it has passed the exit sensor.
E920Stop jam at the bridge unit transport sensor 1: The
trailing edge of the paper does not pass the bridge
unit transport sensor 1 after its leading edge has
reached the sensor.
E930Jam at the bridge unit transport sensor 2: The
trailing edge of the paper does not reach the bridge
unit transport sensor 2 after its leading edge has
reached the bridge unit transport sensor 1.
E940Stop jam at the bridge unit transport sensor 2: The
trailing edge of the paper does not pass the bridge
unit transport sensor 2 after its leading edge has
reached the bridge unit transport sensor 2.
E970Jam not reaching the lower paper exit sensor:
Paper transported from the bridge unit does not
reach the lower paper exit sensor.
E980Stop jam at the lower paper exit sensor: Paper
transported from the bridge unit does not pass the
lower paper exit sensor.
E9F0Finisher jam
(Punch unit)
Punching jam: Punching is not performed properly.
[MJ-1103/1104 (when MJ-6102 is installed)]
EA10Finisher jam
(Finisher section)
Paper transport delay jam: The paper which has
passed the relay transport path does not reach the
inlet sensor. [MJ-1103/1104]
EA20Paper transport delay jam:
The paper which has passed through the inlet
sensor does not reach the transport sensor. [MJ-
1103/1104]
EA21Paper size error jam: Paper does not reach the
sensor because the paper is shorter than spec.
[MJ-1103/1104]
EA22Paper transport jam (Finisher paper punching edge
detection sensor): [MJ-1103/1104]
EA23Paper transport jam (exit sensor): [MJ-1103/1104]
EA24Paper transport jam (between entrance and exit
sensors): [MJ-1103/1104]
EA25Paper transport jam (after paper stack exit): [MJ-
1103/1104]
EA26Paper transport jam (stop command request): [MJ-
1103/1104]
EA27Paper transport jam (paper not inserted): [MJ-1103/
1104]
EA28Paper transport jam (assisting arm operation
delay): [MJ-1103/1104]
EA29Paper transport jam (stack transport delay): [MJ-
1103/1104]
EA31Transport path paper remaining jam: The paper
which has passed through the inlet sensor does not
reach the transport sensor. [MJ-1103/1104]
EA32Exit paper remaining jam: The paper is remaining
on the finishing tray when the power is turned ON.
[MJ-1103/1104]
EA40Door open jam:
The upper/front cover of the finisher section or the
upper/ front door of the puncher section has
opened during printing. [MJ-1103/1104]
Cover open error:
The front cover or stationary tray cover is opened
during paper transport. [MJ-1103/1104]
EA50Stapling jam: Stapling is not performed properly.
[MJ-1103/1104]
EA60Finisher jam
(Finisher section)
Early arrival jam: The inlet sensor detects the paper
earlier than a specified timing. [MJ-1103/1104]
EA70Stack exit belt home position error: The stack exit
belt is not at the home position. [MJ-1103/1104
EA90Finisher jam
(Saddle stitcher
section)
Door open jam: The delivery cover or inlet cover
has opened during printing [MJ-1103/1104].
EAA0Power-ON jam: Paper exists at No.1 paper sensor,
No. 2 paper sensor, No.3 paper sensor, vertical
path paper sensor or delivery sensor when power is
turned ON. [MJ-1103/1104]
EAB0Transport stop jam: The paper which passed
through the inlet sensor does not reach or pass
No.1 paper sensor, No. 2 paper sensor, No.3 paper
sensor or delivery sensor. [MJ-1103/1104]
EAB1Short paper jam (Saddle Stitch Finisher)
EAD0Other paper jamPrint end command time-out jam: The printing has
not finished normally because of the
communication error between the SYS board and
LGC board at the end of printing.
EAE0Finisher jamReceiving time time-out jam: The printing has been
interrupted because of the communication error
between the equipment and finisher when the
paper is transported from the equipment to the
finisher.
EB30Ready time time-out jam: The equipment judges
that the paper transport to the finisher is disabled
because of the communication error between the
equipment and finisher at the start of printing.
EB50Paper transport jamPaper remaining on the transport path: The multiple
feeding of preceding paper caused the misfeeding
of upcoming paper.
EB60Paper remaining on the transport path: The multiple
feeding of preceding paper caused the misfeeding
of upcoming paper (redetection after no jam is
detected at [EB50]).
ED410Finisher jamSkew adjustment motor (M1) home position
detection abnormality: The Skew adjustment motor
is not at the home position. [MJ-1103/1104 (when
MJ-6102 is installed)]
ED11Sideways adjustment motor (M2) home position
detection error: The Sideways adjustment motor is
not at the home position. [MJ-1103/1104 (when MJ-
6102 is installed)]
ED12Shutter home position error: The shutter is not at
the home position. [MJ-1103/1104]
ED13Front alignment plate home position error: The front
alignment plate is not at the home position. [MJ-
1103/1104]
ED14Finisher jam
(Finisher section)
Rear alignment plate home position error: The rear
alignment plate is not at the home position. [MJ-
1103/1104]
ED15Paddle home position error: The paddle is not at the
home position. [MJ-1103/1104]
ED16Buffer tray home position error: The buffer tray is
not at the home position. [MJ-1103/1104]
EF10Finisher jam
(Saddle section)
Paper not supported for Saddle Stitch Finisher
EF11Saddle Stitch Finisher stapling error (front)
EF12Saddle Stitch Finisher stapling error (rear)
EF13Saddle paper holder home position detection
abnormality
EF14Saddle paper exit jam
EF15Saddle Stitch Finisher side alignment motor home
position detection abnormality
EF16Saddle Stitch Finisher stacker motor home position
detection abnormality
EF17Saddle Stitch Finisher folding blade home position
detection abnormality
EF18Saddle Stitch Finisher additional folding roller home
position detection abnormality
EF19Saddle paper folding jam
EF20Saddle stacker jam
EF21Hole Punch Unit paper leading edge skew detection
abnormality
EF22Hole Punch Unit paper leading edge detection
abnormality
EF23Hole Punch Unit paper alignment abnormality
EF24Hole Punch Unit paper trailing edge skew detection
abnormality
EF25Hole Punch Unit paper trailing edge detection
abnormality
EF27Hole Punch Unit paper edge detection order
abnormality-1
EF28Hole Punch Unit paper edge detection order
abnormality-2
C021Copy process related
service call
Developer unit motor-YMC locking error: The
developer unit motor-YMC is not rotating normally.
C022Developer unit mixer motor-YMC locking error: The
developer unit mixer motor-YMC is not rotating
normally.
C023Developer unit motor-K locking error: The
developer unit motor-K is not rotating normally.
C024Developer unit mixer motor-K locking error: The
developer unit mixer motor-K is not rotating
normally
C130Paper feeding system
related service call
1st drawer tray abnormality: The tray-up motor is
not rotating or the 1st drawer tray is not moving
normally. (the case that paper can be fed from any
drawer except the 1st drawer)
C1402nd drawer tray abnormality: The tray-up motor is
not rotating or the 2nd drawer tray is not moving
normally. (the case that paper can be fed from any
drawer except the 2nd drawer)
C1503rd drawer tray abnormality: The 3rd drawer tray-up
motor is not rotating or the 3rd drawer tray is not
moving normally. (the case that paper can be fed
from any drawer except the 3rd drawer)
C1604th drawer tray abnormality: The 4th drawer tray-up
motor is not rotating or the 4th drawer tray is not
moving normally. (the case that paper can be fed
from any drawer except the 4th drawer)
C180LCF tray-up motor abnormality: The LCF tray-up
motor is not rotating or the LCF tray is not moving
normally. (the case that paper can be fed from any
drawer except the LCF)
C1A0LCF end fence motor abnormality: The LCF end
fence motor is not rotating or the LCF end fence is
not moving normally. (the case that paper can be
fed from any drawer except the LCF)
C1C0Option LCF tray-up motor abnormality: The option
LCF tray-up motor is not moving normally
C260Scanning system
related service call
Peak detection error: Lighting of the exposure lamp
(white reference) is not detected when power is
turned ON.
C270(1) Carriage home position sensor not turning OFF
within a specified period of time: The carriage does
not shift from its home position in a specified time.
(2) Downloading firmware with an incorrect model.
C280Carriage home position sensor not turning ON
within a specified period of time: The carriage does
not reach to its home position in a specified period
of time.
C360Copy process related
service call
Needle electrode cleaner operation abnormality
C370Transfer belt operation abnormality
C380Auto-toner sensor-K abnormality (upper limit)
C381Auto-toner sensor-K abnormality (lower limit)
C382Auto-toner sensor-K connection error
C390Auto-toner sensor-C abnormality (upper limit)
C391Auto-toner sensor-C abnormality (lower limit)
C392Auto-toner sensor-C connection error
C3A0Auto-toner sensor-M abnormality (upper limit)
C3A1Auto-toner sensor-M abnormality (lower limit)
C3A2Auto-toner sensor-M connection error
C3B0Auto-toner sensor-Y abnormality (upper limit)
C3B1Auto-toner sensor-Y abnormality (lower limit)
C3B2Auto-toner sensor-Y connection error
C3C0Process unit connection error
C411Fuser unit related
service call
Thermistor or heater lamp abnormality at power-
ON: Abnormality of the thermistor is detected when
power is turned ON or the temperature of the fuser
belt does not rise in a specified period of time after
power is turned ON.
C412Thermistor/heater lamp abnormality at power-ON:
Thermistor abnormality is detected at power-ON or
the fuser belt temperature does not rise within a
specified period of time after power-ON.
C443Heater lamp abnormality after abnormality
judgment (not reaching to intermediate
temperature)
C445Heater lamp abnormality after abnormality
judgment (pre-running end temperature
abnormality)
C446Heater lamp abnormality after abnormality
judgment (pre-running end temperature
abnormality)
C447Heater lamp abnormality after abnormality
judgment (temperature abnormality at ready status)
C448Heater lamp continuous lighting abnormality:
Heater lamp lights continuously for a certain period
of time when the pressure roller temperature during
ready status is higher than the specified
C451Thermopile and edge thermistor temperature
difference
C452Thermopile temperature difference
C461Pressure roller heater 40°C detection (Not
determined)
C462Pressure roller heater 40°C detection (Determined)
C463Pressure roller thermistor and edge thermistor
temperature difference
C464Pressure roller thermistor temperature difference
C465Pressure roller thermistor abnormality after entering
ready status (pre-running end temperature
abnormality)
C466Pressure roller thermistor abnormality after entering
ready status (pre-running end temperature
abnormality)
C467Fuser unit related
service call
Pressure roller thermistor abnormality after entering
ready status (temperature abnormality at ready
status)
C468Pressure roller thermistor abnormality after entering
ready status (overheating)
C471IH board initialization abnormality
C472Power supply abnormality
C473Surge pressure detection / power and voltage
upper limit abnormality
C474Power and voltage lower limit abnormality
C476IH low power supply
C480IGBT high temperature abnormality
C481IH drive circuit abnormality
C490IH circuit abnormality / IH coil abnormality
C4B0Fuser unit counter abnormality
C4B1Fuser unit voltage judgment abnormality
C4D0Fuser belt thermopile abnormality
C4E0Fuser unit releasing operation abnormality -
Though the pressure roller is released, its position
cannot be detected.
C4E1Fuser unit contacting operation abnormality -
Though the pressure roller is contacted, its position
cannot be detected.
C4E2Fuser belt rotation detection sensor abnormality -
The fuser belt does not rotate or incorrectly rotates.
C4E3Fuser motor rotation abnormality
C550Optional
communication related
service call
RADF I/F error: Communication error has occurred
between the RADF and the scanner.
C560Communication error between Engine-CPU and
PFC board
C570Communication error between Engine-CPU and
CNV board
C580Communication error between CNV board and
finisher
C5A0SRAM board not connected (LGC board)
C5A1SRAM board data abnormality (LGC board)
C730RADF EEPROM error: Data abnormality occurs
during the EEPROM writing of the RADF is
performed.
C880RADF original feed motor abnormality: An error
signal has been detected when the motor is
rotating.
C890RADF read motor abnormality: An error signal has
been detected when the motor is rotating.
C8A0RADF original reverse motor abnormality: An error
signal has been detected when the motor is
rotating.
C8B0RADF original exit motor abnormality: An error
signal has been detected when the motor is
rotating.
C8C0RADF original reading start sensor abnormality:
The automatic adjustment for the original reading
start sensor has been performed, but is ended
unsuccessfully.
C8E0RADF communication protocol abnormality: The
system has to be stopped because the control
abnormality occurred.
C900Circuit related service
call
Connection error between SYS board and LGC
board
C940Engine-CPU abnormality
C962LGC board ID abnormality
C970Process related
service call
High-voltage transformer abnormality: Leakage of
the main charger is detected.
C9E0Circuit related service
call
Connection error between SLG board and SYS
board
CA00Image control related
service call
Image position alignment abnormality
CA10Laser optical unit
related service call
Polygonal motor abnormality: The polygonal motor
is not rotating normally.
CA20H-Sync detection error: H-Sync signal detection PC
board cannot detect laser beams.
CA47SNS board abnormality: The SNS board does not
operate due to disconnection or the harness
breaking.
CB00Finisher related
service call
Finisher not connected: Communication error has
occurred between the equipment and finisher. [MJ-
1103/1104]
CB01Finisher communication error: Communication error
has occurred between the equipment and finisher.
[MJ-1103/1104]
CB10Entrance motor abnormality: The entrance motor is
not rotating normally. [MJ-1103/1104]
CB11Buffer tray guide motor abnormality: The buffer tray
guide motor is not rotating or the buffer tray guide is
not moving normally. [MJ-1103/1104]
CB12Buffer roller drive motor abnormality: The buffer
roller drive motor is not rotating or the buffer roller is
not moving normally. [MJ-1103/1104]
CB13Finisher exit motor abnormality
CB14Paper holding arm motor abnormality
CB30Movable tray shift motor abnormality: The movable
tray shift motor is not rotating or the movable tray is
not moving normally. [MJ-1103/1104]
CB31Movable tray paper-full detection error: The
actuator of the movable tray paper-full detection
sensor does not move smoothly. [MJ-1103/1104]
CB40Rear aligning plate motor abnormality: Rear
aligning plate motor is not rotating or aligning plate
is not moving normally. [MJ-1103/1104]
Front alignment motor abnormality: The front
alignment motor is not rotating or the front
alignment plate is not moving normally. [MJ-1103/
1104]
CB50Stapler home position error: The stapler home
position sensor does not work. [MJ-1103/1104]
CB51Stapler shift home position error: The stapler is not
at the home position. [MJ-1103/1104]
CB60Stapler shift motor abnormality: Stapler shift motor
is not rotating or staple unit is not moving normally.
[MJ-1103/1104]
CB80Backup RAM data abnormality: Abnormality of
checksum value on finisher controller PC board is
detected when the power is turned ON
CB81Flash ROM abnormality: Abnormality of checksum
value on finisher controller PC board is detected
when the power is turned ON. [MJ-1103/1104]
CB82Finisher related
service call
Finisher - Main CPU program error
CB83Saddle Stitch Finisher - Main CPU program error
CB84Hole Punch Unit - Main CPU program error
CB91Saddle Stitch Finisher flash ROM abnormality
CB92Saddle Stitch Finisher RAM abnormality
CB93Additional folding motor abnormality
CB94Saddle transport motor abnormality
CB95Stacker motor abnormality
CBA0Stitch motor (front) abnormality: Stitch motor (front)
is not rotating or rotary cam is not moving normally.
[MJ-1103/1104]
CBB0Stitch motor (rear) abnormality: Stitch motor (rear)
is not rotating or rotary cam is not moving normally.
[MJ-1103/1104]
CBC0Alignment motor abnormality: Alignment motor is
not rotating or aligning plate is not moving normally.
[MJ-1103/1104]
CBE0Paper folding motor abnormality: Paper folding
motor or paper folding roller is not rotating normally.
[MJ-1103/1104]
CC20Communication error between finisher and saddle
stitcher: Communication error between finisher
controller PC board and saddle stitcher controller
board [MJ-1103/1104]
CC30Stack transport motor abnormality: The stack
transport motor is not rotating or the stack transport
belt is not moving normally. [MJ-1103/1104]
CC31Transport motor abnormality: The transport motor is
not rotating or the stack transport roller -1 and -2 is
not rotating normally. [MJ-1103/1104]
CC41Paper holder cam home position abnormality: The
paper holder cam is not at the home position. [MJ-
1103/1104]
CC51Sideways adjustment motor (M2) abnormality:
Sideways adjustment motor is not rotating or
puncher is not shifting normally. [MJ-1103/1104
(when MJ-6102 is installed)]
CC52Skew adjustment motor (M1) abnormality: Skew
adjustment motor is not rotating or puncher is not
shifting normally. [MJ-1103/1104 (when MJ-6102 is
installed)]
CC60Punch motor abnormality: Punch motor is not
rotating or puncher is not shifting normally. [MJ-
1103/1104 (when MJ-6102 is installed)]
CC61Punch motor (M3) home position detection error:
Punch motor is not rotating or puncher is not
shifting normally. [MJ-1103/1104 (when MJ-6102 is
installed)]
CC71Punch ROM checksum error: Abnormality of
checksum value on Hole punch controller PC board
is detected when the power is turned on. [MJ-1103/
1104 (when MJ-6102 is installed)]
CC72Punch RAM read/write error: Abnormality of
checksum value on Hole punch controller PC board
is detected when the power is turned on. [MJ-1103/
1104 (when MJ-6102 is installed)]
CC73Punching device power supply abnormality
CC74Punching device power supply abnormality
CC80Finisher related
service call
Rear alignment motor abnormality: The rear
alignment motor is not rotating or the rear alignment
plate is not moving normally. [MJ-1103/1104]
CD60Process related
service call
Sub-hopper toner sensors abnormality.
CD61Sub-hopper toner motor-Y abnormality.
CD62Sub-hopper toner motor-M abnormality.
CD63Sub-hopper toner motor-C abnormality.
CD64Sub-hopper toner motor-K abnormality
CD71Waste toner transport motor locking error: The
auger in the waste toner transport path does not
rotate.
CD80TRU waste toner motor locking error: The auger
(TRU side) in the TRU waste toner transport path
does not rotate.
CD81TRU waste toner transport motor locking error: The
auger (waste toner box side) in the TRU waste
toner transport path does not rotate.
CD82TRU waste toner full-status error
CDE0Finisher related
service call
Paddle motor abnormality: The paddle motor is not
rotating or the paddle is not rotating normally. [MJ-
1103/1104]
CE00Communication error between finisher and punch
unit: Communication error between finisher
controller PC board and punch controller PC board
[MJ-1103/1104 (when MJ-6102 is installed)]
CE10Image control related
service call
Image quality sensor abnormality (OFF level): The
output value of this sensor is out of a specified
range when sensor light source is OFF.
CE20Image quality sensor abnormality (no pattern level):
The output value of this sensor is out of a specified
range when the image quality control test pattern is
not formed.
CE40Image quality control test pattern abnormality: The
test pattern is not formed normally.
CE41Image quality TRC control test pattern abnormality:
The image quality TRC control test pattern is not
printed normally.
CE42Image quality TRC control test pattern abnormality
(EFI printer board): Image quality TRC control test
pattern is not printed normally.
CE50Temperature/humidity sensor abnormality: The
output value of this sensor is out of a specified
range.
CE60Copy process related
service call
Drum thermistor-Y abnormality: The output value of
the drum thermistor-Y is out of a specified range.
CE71Drum phase adjustment abnormality: Drum phase
sensors (Color drum phase sensor and K drum
phase sensor) are not turned ON after the drum
motor was rotated for a specified period of time.
CE90Drum thermistor-K abnormality: The output value of
the drum thermistor-K is out of a specified range.
CEC02nd transfer roller position detection abnormality:
The 2nd transfer roller does not contact/release
normally.
CF10Finisher related
service call
Communication module SRAM reading failure.
CF90Laser optical unit
related service call
Laser optical unit shutter abnormality.
CFA0Paper transport
service call
Media sensor output abnormality before paper
reaching: The sensor output value before paper is
reached to the media sensor is not normal.
CFA1Media sensor output abnormality during paper
passing: The sensor output value while paper is
being passed is not normal.
F070Communication
related service call
Communication error between System-CPU and
Engine-CPU
F090Circuit related service
call
SRAM abnormality on the SYS board
F100Other service callHDD format error: HDD cannot be initialized
normally.
F101HDD unmounted: Connection of HDD cannot be
detected.
F102HDD start error: HDD cannot become ‘Ready’ state.
F103HDD transfer time-out: Reading/writing cannot be
performed in the specified period of time.
F104HDD data error: Abnormality is detected in the data
of HDD.
F105HDD other error
F106Point and Print partition damage
F107/BOX partition damage
F108/SHA partition damage
F110Communication
related service call
Communication error between System-CPU and
Scanner-CPU
F111Scanner response abnormality
F120Other service callDatabase abnormality: Database is not operating
normally.
F130Invalid MAC address
F200Data Overwrite option (GP-1070) disabled
F350Circuit related service
call
SLG board abnormality
F400SYS board cooling fan abnormality
1C10System access abnormality
1C11Insufficient memory
1C12Message reception error
1C13Message transmission error
1C14Invalid parameter
1C15Exceeding file capacity
1C20System management module access abnormality
1C21Job control module access abnormality
1C22Job control module access abnormality
1C30Directory creation failure
1C31File creation failure
1C32File deletion failure
1C33File access failure
1C40Image conversion abnormality
1C60HDD full failure during processing
1C61Address Book reading failure
1C62Memory acquiring failure
1C63Terminal IP address unset
1C64Terminal mail address unset
1C65SMTP address unset
1C66Server time time-out error
1C67NIC time time-out error
1C68NIC access error
1C69SMTP server connection error
1C6AHOST NAME error
1C6BTerminal mail address error
1C6CDestination mail address error
1C6DSystem error
1C70SMTP client OFF
1C71SMTP authentication error
1C72POP before SMTP error
1C80Internet FAX transmission failure when processing E-mail job received
1C81Onramp Gateway transmission failure
1C82Internet FAX transmission failure when processing FAX job received
1CC0Job canceling
1CC1Power failure