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E010 Paper transport jam
Jam not reaching the fuser transport sensor The
paper which has passed through the fuser unit does
not reach the fuser transport sensor.
E011 Other paper jam Transfer belt paper-clinging jam: The paper after
the 2nd transfer is clinging to the transfer belt, or a
paper jam occurred between the registration roller
and the paper clinging detection sensor.
E020 Paper transport jam Stop jam at the fuser transport sensor: The trailing
edge of the paper does not pass the fuser transport
sensor after its leading edge has reached this
sensor.
E030 Other paper jam Power-ON jam: The paper is remaining on the
paper transport path when power is turned ON.
E061 Incorrect paper size setting for 1st drawer: The size
of paper in the 1st drawer differs from size setting of
the equipment.
E062 Incorrect paper size setting for 2nd drawer: The
size of paper in the 2nd drawer differs from size
setting of the equipment.
E063 Incorrect paper size setting for 3rd drawer: The size
of paper in the 3rd drawer differs from size setting
of the equipment.
E064 Incorrect paper size setting for 4th drawer: The size
of paper in the 4th drawer differs from size setting of
the equipment.
E065 Incorrect paper size setting for bypass tray: The
size of paper in the bypass tray differs from size
setting of the equipment.
E071 1st drawer media type mis-setting jam: The media
type setting of the 1st drawer is incorrect.
E072 2nd drawer media type mis-setting jam: The media
type setting of the 2nd drawer is incorrect.
E073 3rd drawer media type mis-setting jam: The media
type setting of the 3rd drawer is incorrect.
E074 4th drawer media type mis-setting jam: The media
type setting of the 4th drawer is incorrect.
E075 Option LCF media type mis-setting jam: The media
type setting of the option LCF is incorrect.
E076 Tandem LCF media type mis-setting jam: The
media type setting of the tandem LCF is incorrect.
E090 Image data delay jam: Image data to be printed
cannot be prepared.
E091 Motor-ON time-out jam: The equipment does not
operate normally because abnormality occurred on
an interface between the SYS board and engine
firmware.
E0A0 Image transport ready time-out jam: Image data to
be printed cannot be sent.
E110 Paper misfeeding ADU misfeeding (Paper not reaching the
registration sensor): The paper which has passed
through ADU does not reach the registration sensor
during duplex printing.
E120 Bypass misfeeding (Paper not reaching the bypass
feed sensor): Paper fed from the bypass tray does
not reach the bypass feed sensor
E130 1st drawer misfeeding (Paper not reaching the 1st
drawer feed sensor): The paper fed from the 1st
drawer does not reach the 1st drawer feed sensor.
E140 2nd drawer misfeeding (Paper not reaching the 2nd
drawer feed sensor): The paper fed from the 2nd
drawer does not reach the 2nd drawer feed sensor.
E150 3rd drawer misfeeding (Paper not reaching the 3rd
drawer feed sensor): The paper fed from the 3rd
drawer does not reach the 3rd drawer feed sensor.
E160 4th drawer misfeeding (Paper not reaching the 4th
drawer feed sensor): The paper fed from the 4th
drawer does not reach the 4th drawer feed sensor.
E180 Option LCF misfeeding (Paper not reaching the
LCF feed sensor): Paper fed from the LCF does not
reach the LCF feed sensor.
E190 LCF misfeeding (Paper not reaching the LCF feed
sensor): The paper fed from the LCF does not
reach the LCF feed sensor.
E200 Paper transport jam 1st drawer transport jam (Paper not reaching the
registration sensor): The paper does not reach the
registration sensor after it has passed the 1st
drawer feed sensor.
E210 2nd drawer transport jam (Paper not reaching the
registration sensor): The paper does not reach the
registration sensor after it has passed the 1st
drawer feed sensor.
E220 2nd drawer transport jam (Paper not reaching the
1st drawer feed sensor): The paper does not reach
the 1st drawer feed sensor after it has passed the
2nd drawer feed sensor.
E230 1st drawer misfeeding (Paper not reaching the 1st
drawer transport sensor): Paper fed from the 1st
drawer does not reach the 1st drawer transport
sensor.
E240 .2nd drawer misfeeding (Paper not reaching the
2nd drawer transport sensor): Paper fed from the
2nd drawer does not reach the 2nd drawer
transport sensor.
E260 Option LCF transport jam (Paper not reaching the
registration sensor):
E270 Bypass transport jam (Paper not reaching the
registration sensor): Paper fed from the bypass tray
and passed through the bypass feed sensor does
not reach the registration sensor.
E290 Option LCF transport jam: Paper fed from the
Option LCF does not reach the 1st drawer transport
sensor.
E2B0 Stop jam at the registration sensor (1st drawer)
E2B1 Stop jam at the registration sensor (2nd drawer)
E2B2 Stop jam at the registration sensor (3rd drawer)
E2B3 Stop jam at the registration sensor (4th drawer)
E2B4 Stop jam at the registration sensor (Bypass tray)
E2B5 Stop jam at the registration sensor (LCF)
E2B6 Stop jam at the registration sensor (ADU)
E2B7 Stop jam at the registration sensor (option LCF)
E300 3rd drawer transport jam (Paper not reaching the
registration sensor): The paper does not reach the
registration sensor after it has passed the 1st
drawer feed sensor.
E310 Paper transport jam 3rd drawer transport jam (Paper not reaching the
1st drawer feed sensor): The paper does not reach
the 1st drawer feed sensor after it has passed the
2nd drawer feed sensor.
E320 3rd drawer transport jam (Paper not reaching the
2nd drawer feed sensor): The paper does not reach
the 2nd drawer feed sensor after it has passed the
3rd drawer feed sensor.
E330 4th drawer transport jam (Paper not reaching the
registration sensor): The paper does not reach the
registration sensor after it has passed the 1st
drawer feed sensor.
E340 4th drawer transport jam (Paper not reaching the
1st drawer feed sensor): The paper does not reach
the 1st drawer feed sensor after it has passed the
2nd drawer feed sensor.
E350 4th drawer transport jam (Paper not reaching the
2nd drawer feed sensor): The paper does not reach
the 2nd drawer feed sensor after it has passed the
3rd drawer feed sensor.
E360 4th drawer transport jam (Paper not reaching the
3rd drawer feed sensor): The paper does not reach
the 3rd drawer feed sensor after it has passed the
4th drawer feed sensor.
E370 3rd drawer misfeeding (Paper not reaching the 3rd
drawer transport sensor): Paper fed from the 3rd
drawer does not reach the 3rd drawer transport
sensor.
E380 4th drawer misfeeding (Paper not reaching the 4th
drawer transport sensor): Paper fed from the 4th
drawer does not reach the 4th drawer transport
sensor.
E3C0 LCF transport jam (Paper not reaching the
registration sensor): Paper fed from the LCF and
passed through the 1st drawer feed sensor does
not reach the registration sensor.
E3D0 LCF transport jam (Paper not reaching the 1st
drawer feed sensor): Paper fed from the LCF and
passed through the 2nd drawer feed sensor does
not reach the 1st drawer feed sensor.
E3E0 LCF transport jam (Paper not reaching the 2nd
drawer feed sensor): Paper fed from the LCF and
passed through the LCF feed sensor does not
reach the 2nd drawer feed sensor.
E3F0 Tandem LCF misfeeding (Paper not reaching the
tandem LCF feed sensor): Paper fed from the
Tandem LCF does not reach the tandem LCF
transport sensor.
E400 Cover open jam Duplexing unit open jam
E430 ADU open jam: The ADU has opened during
printing.
E440 Paper feed cover open jam: The paper feed cover
has opened during printing.
E450 LCF side cover open jam: The LCF side cover has
opened during printing.
E480 Bridge unit open jam: The bridge unit has opened
during printing.
E4A0 Waste toner cover open jam (printing)
E4B0 Bridge unit open jam (printing): The bridge unit has
opened during printing.
E510 Paper transport jam
(ADU section)Jam not reaching the ADU entrance sensor: The
paper does not reach the ADU entrance sensor
after it is switchbacked in the exit section.
E511 ADU misfeeding (Paper not reaching the ADU
transport sensor-1)
E540 ADU misfeeding (Paper not reaching the ADU feed
sensor): Paper does not reach the duplexing unit
path exit sensor after it has passed the duplexing
unit path entrance sensor.
E550 Other paper jam Paper remaining jam on the transport path: The
paper is remaining on the transport path when
printing is finished (caused by a multiple paper
feeding).
E570 Paper transport jam Jam not reaching the bridge unit.
E580 Stop jam at the bridge unit
E590 Jam not reaching the upper paper exit sensor
E5A0 Stop jam at the upper paper exit sensor
E712 RADF jam Jam not reaching the original registration sensor:
The original fed from the original feeding tray does
not reach the original registration sensor.
E714 Feed signal reception jam: The feed signal is
received even no original exists on the original
feeding tray.
E721 Jam not reaching the original reading start sensor:
The original does not reach the reading start sensor
after it has passed the registration sensor (when
scanning obverse side) or the reverse sensor
(when scanning reverse side).
E722 Jam not reaching the original exit sensor (during
scanning): The original which passed the read
sensor does not reach the original exit/reverse
sensor when it is transported from the scanning
section to exit section.
E724 Stop jam at the original registration sensor: The
trailing edge of the original does not pass the
original registration sensor after its leading edge
has reached this sensor.
E725 Stop jam at the reading start sensor: The trailing
edge of the original does not pass the read sensor
after its leading edge has reached this sensor.
E726 Transport/exit signal reception jam during ADF
standby status
E727 Jam not reaching the original reading end sensor
E729 Stop jam at the original reading end sensor
E731 Stop jam at the original exit/reverse sensor: The
trailing edge of the original does not pass the
original exit/reverse sensor after its leading edge
has reached this sensor.
E744 Stop jam at the exit/reverse sensor
E745 Jam not reaching the exit reverse sensor
E746 Exit/reverse sensor paper remaining jam
E762 Registration sensor paper remaining jam
E770 Original width detection sensor-1 paper remaining
jam
E771 Original width detection sensor-2 paper remaining
jam
E772 Original width detection sensor-3 paper remaining
jam
E773 Intermediate transport sensor paper remaining jam
E774 Reading start sensor paper remaining jam
E775 Reading end sensor paper remaining jam
E777 Exit sensor paper remaining jam
E860 Original jam access cover open: The Original jam
access cover has opened during RADF operation.
E870 RADF open jam: RADF has opened during RADF
operation.
E871 Cover open jam in the read ready status: Jam
caused by opening of the Original jam access cover
or front cover while the RADF is waiting for the
scanning start signal from the equipment.
E890 ADF time out jam
E910 Paper transport jam
(Relay transport
section)Jam at the bridge unit transport sensor 1: The
paper does not reach the bridge unit transport
sensor 1 after it has passed the exit sensor.
E920 Stop jam at the bridge unit transport sensor 1: The
trailing edge of the paper does not pass the bridge
unit transport sensor 1 after its leading edge has
reached the sensor.
E930 Jam at the bridge unit transport sensor 2: The
trailing edge of the paper does not reach the bridge
unit transport sensor 2 after its leading edge has
reached the bridge unit transport sensor 1.
E940 Stop jam at the bridge unit transport sensor 2: The
trailing edge of the paper does not pass the bridge
unit transport sensor 2 after its leading edge has
reached the bridge unit transport sensor 2.
E970 Jam not reaching the lower paper exit sensor:
Paper transported from the bridge unit does not
reach the lower paper exit sensor.
E980 Stop jam at the lower paper exit sensor: Paper
transported from the bridge unit does not pass the
lower paper exit sensor.
E9F0 Finisher jam
(Punch unit)Punching jam: Punching is not performed properly.
[MJ-1103/1104 (when MJ-6102 is installed)]
EA10 Finisher jam
(Finisher section)Paper transport delay jam: The paper which has
passed the relay transport path does not reach the
inlet sensor. [MJ-1103/1104]
EA20 Paper transport delay jam:
The paper which has passed through the inlet
sensor does not reach the transport sensor. [MJ-
1103/1104]
EA21 Paper size error jam: Paper does not reach the
sensor because the paper is shorter than spec.
[MJ-1103/1104]
EA22 Paper transport jam (Finisher paper punching edge
detection sensor): [MJ-1103/1104]
EA23 Paper transport jam (exit sensor): [MJ-1103/1104]
EA24 Paper transport jam (between entrance and exit
sensors): [MJ-1103/1104]
EA25 Paper transport jam (after paper stack exit): [MJ-
1103/1104]
EA26 Paper transport jam (stop command request): [MJ-
1103/1104]
EA27 Paper transport jam (paper not inserted): [MJ-1103/
1104]
EA28 Paper transport jam (assisting arm operation
delay): [MJ-1103/1104]
EA29 Paper transport jam (stack transport delay): [MJ-
1103/1104]
EA31 Transport path paper remaining jam: The paper
which has passed through the inlet sensor does not
reach the transport sensor. [MJ-1103/1104]
EA32 Exit paper remaining jam: The paper is remaining
on the finishing tray when the power is turned ON.
[MJ-1103/1104]
EA40 Door open jam:
The upper/front cover of the finisher section or the
upper/ front door of the puncher section has
opened during printing. [MJ-1103/1104]
Cover open error:
The front cover or stationary tray cover is opened
during paper transport. [MJ-1103/1104]
EA50 Stapling jam: Stapling is not performed properly.
[MJ-1103/1104]
EA60 Finisher jam
(Finisher section)Early arrival jam: The inlet sensor detects the paper
earlier than a specified timing. [MJ-1103/1104]
EA70 Stack exit belt home position error: The stack exit
belt is not at the home position. [MJ-1103/1104
EA90 Finisher jam
(Saddle stitcher
section)Door open jam: The delivery cover or inlet cover
has opened during printing [MJ-1103/1104].
EAA0 Power-ON jam: Paper exists at No.1 paper sensor,
No. 2 paper sensor, No.3 paper sensor, vertical
path paper sensor or delivery sensor when power is
turned ON. [MJ-1103/1104]
EAB0 Transport stop jam: The paper which passed
through the inlet sensor does not reach or pass
No.1 paper sensor, No. 2 paper sensor, No.3 paper
sensor or delivery sensor. [MJ-1103/1104]
EAB1 Short paper jam (Saddle Stitch Finisher)
EAD0 Other paper jam Print end command time-out jam: The printing has
not finished normally because of the
communication error between the SYS board and
LGC board at the end of printing.
EAE0 Finisher jam Receiving time time-out jam: The printing has been
interrupted because of the communication error
between the equipment and finisher when the
paper is transported from the equipment to the
finisher.
EB30 Ready time time-out jam: The equipment judges
that the paper transport to the finisher is disabled
because of the communication error between the
equipment and finisher at the start of printing.
EB50 Paper transport jam Paper remaining on the transport path: The multiple
feeding of preceding paper caused the misfeeding
of upcoming paper.
EB60 Paper remaining on the transport path: The multiple
feeding of preceding paper caused the misfeeding
of upcoming paper (redetection after no jam is
detected at [EB50]).
ED410 Finisher jam Skew adjustment motor (M1) home position
detection abnormality: The Skew adjustment motor
is not at the home position. [MJ-1103/1104 (when
MJ-6102 is installed)]
ED11 Sideways adjustment motor (M2) home position
detection error: The Sideways adjustment motor is
not at the home position. [MJ-1103/1104 (when MJ-
6102 is installed)]
ED12 Shutter home position error: The shutter is not at
the home position. [MJ-1103/1104]
ED13 Front alignment plate home position error: The front
alignment plate is not at the home position. [MJ-
1103/1104]
ED14 Finisher jam
(Finisher section)Rear alignment plate home position error: The rear
alignment plate is not at the home position. [MJ-
1103/1104]
ED15 Paddle home position error: The paddle is not at the
home position. [MJ-1103/1104]
ED16 Buffer tray home position error: The buffer tray is
not at the home position. [MJ-1103/1104]
EF10 Finisher jam
(Saddle section)Paper not supported for Saddle Stitch Finisher
EF11 Saddle Stitch Finisher stapling error (front)
EF12 Saddle Stitch Finisher stapling error (rear)
EF13 Saddle paper holder home position detection
abnormality
EF14 Saddle paper exit jam
EF15 Saddle Stitch Finisher side alignment motor home
position detection abnormality
EF16 Saddle Stitch Finisher stacker motor home position
detection abnormality
EF17 Saddle Stitch Finisher folding blade home position
detection abnormality
EF18 Saddle Stitch Finisher additional folding roller home
position detection abnormality
EF19 Saddle paper folding jam
EF20 Saddle stacker jam
EF21 Hole Punch Unit paper leading edge skew detection
abnormality
EF22 Hole Punch Unit paper leading edge detection
abnormality
EF23 Hole Punch Unit paper alignment abnormality
EF24 Hole Punch Unit paper trailing edge skew detection
abnormality
EF25 Hole Punch Unit paper trailing edge detection
abnormality
EF27 Hole Punch Unit paper edge detection order
abnormality-1
EF28 Hole Punch Unit paper edge detection order
abnormality-2
C021 Copy process related
service callDeveloper unit motor-YMC locking error: The
developer unit motor-YMC is not rotating normally.
C022 Developer unit mixer motor-YMC locking error: The
developer unit mixer motor-YMC is not rotating
normally.
C023 Developer unit motor-K locking error: The
developer unit motor-K is not rotating normally.
C024 Developer unit mixer motor-K locking error: The
developer unit mixer motor-K is not rotating
normally
C130 Paper feeding system
related service call1st drawer tray abnormality: The tray-up motor is
not rotating or the 1st drawer tray is not moving
normally. (the case that paper can be fed from any
drawer except the 1st drawer)
C140 2nd drawer tray abnormality: The tray-up motor is
not rotating or the 2nd drawer tray is not moving
normally. (the case that paper can be fed from any
drawer except the 2nd drawer)
C150 3rd drawer tray abnormality: The 3rd drawer tray-up
motor is not rotating or the 3rd drawer tray is not
moving normally. (the case that paper can be fed
from any drawer except the 3rd drawer)
C160 4th drawer tray abnormality: The 4th drawer tray-up
motor is not rotating or the 4th drawer tray is not
moving normally. (the case that paper can be fed
from any drawer except the 4th drawer)
C180 LCF tray-up motor abnormality: The LCF tray-up
motor is not rotating or the LCF tray is not moving
normally. (the case that paper can be fed from any
drawer except the LCF)
C1A0 LCF end fence motor abnormality: The LCF end
fence motor is not rotating or the LCF end fence is
not moving normally. (the case that paper can be
fed from any drawer except the LCF)
C1C0 Option LCF tray-up motor abnormality: The option
LCF tray-up motor is not moving normally
C260 Scanning system
related service callPeak detection error: Lighting of the exposure lamp
(white reference) is not detected when power is
turned ON.
C270 (1) Carriage home position sensor not turning OFF
within a specified period of time: The carriage does
not shift from its home position in a specified time.
(2) Downloading firmware with an incorrect model.
C280 Carriage home position sensor not turning ON
within a specified period of time: The carriage does
not reach to its home position in a specified period
of time.
C360 Copy process related
service callNeedle electrode cleaner operation abnormality
C370 Transfer belt operation abnormality
C380 Auto-toner sensor-K abnormality (upper limit)
C381 Auto-toner sensor-K abnormality (lower limit)
C382 Auto-toner sensor-K connection error
C390 Auto-toner sensor-C abnormality (upper limit)
C391 Auto-toner sensor-C abnormality (lower limit)
C392 Auto-toner sensor-C connection error
C3A0 Auto-toner sensor-M abnormality (upper limit)
C3A1 Auto-toner sensor-M abnormality (lower limit)
C3A2 Auto-toner sensor-M connection error
C3B0 Auto-toner sensor-Y abnormality (upper limit)
C3B1 Auto-toner sensor-Y abnormality (lower limit)
C3B2 Auto-toner sensor-Y connection error
C3C0 Process unit connection error
C411 Fuser unit related
service callThermistor or heater lamp abnormality at power-
ON: Abnormality of the thermistor is detected when
power is turned ON or the temperature of the fuser
belt does not rise in a specified period of time after
power is turned ON.
C412 Thermistor/heater lamp abnormality at power-ON:
Thermistor abnormality is detected at power-ON or
the fuser belt temperature does not rise within a
specified period of time after power-ON.
C443 Heater lamp abnormality after abnormality
judgment (not reaching to intermediate
temperature)
C445 Heater lamp abnormality after abnormality
judgment (pre-running end temperature
abnormality)
C446 Heater lamp abnormality after abnormality
judgment (pre-running end temperature
abnormality)
C447 Heater lamp abnormality after abnormality
judgment (temperature abnormality at ready status)
C448 Heater lamp continuous lighting abnormality:
Heater lamp lights continuously for a certain period
of time when the pressure roller temperature during
ready status is higher than the specified
C451 Thermopile and edge thermistor temperature
difference
C452 Thermopile temperature difference
C461 Pressure roller heater 40°C detection (Not
determined)
C462 Pressure roller heater 40°C detection (Determined)
C463 Pressure roller thermistor and edge thermistor
temperature difference
C464 Pressure roller thermistor temperature difference
C465 Pressure roller thermistor abnormality after entering
ready status (pre-running end temperature
abnormality)
C466 Pressure roller thermistor abnormality after entering
ready status (pre-running end temperature
abnormality)
C467 Fuser unit related
service callPressure roller thermistor abnormality after entering
ready status (temperature abnormality at ready
status)
C468 Pressure roller thermistor abnormality after entering
ready status (overheating)
C471 IH board initialization abnormality
C472 Power supply abnormality
C473 Surge pressure detection / power and voltage
upper limit abnormality
C474 Power and voltage lower limit abnormality
C476 IH low power supply
C480 IGBT high temperature abnormality
C481 IH drive circuit abnormality
C490 IH circuit abnormality / IH coil abnormality
C4B0 Fuser unit counter abnormality
C4B1 Fuser unit voltage judgment abnormality
C4D0 Fuser belt thermopile abnormality
C4E0 Fuser unit releasing operation abnormality -
Though the pressure roller is released, its position
cannot be detected.
C4E1 Fuser unit contacting operation abnormality -
Though the pressure roller is contacted, its position
cannot be detected.
C4E2 Fuser belt rotation detection sensor abnormality -
The fuser belt does not rotate or incorrectly rotates.
C4E3 Fuser motor rotation abnormality
C550 Optional
communication related
service callRADF I/F error: Communication error has occurred
between the RADF and the scanner.
C560 Communication error between Engine-CPU and
PFC board
C570 Communication error between Engine-CPU and
CNV board
C580 Communication error between CNV board and
finisher
C5A0 SRAM board not connected (LGC board)
C5A1 SRAM board data abnormality (LGC board)
C730 RADF EEPROM error: Data abnormality occurs
during the EEPROM writing of the RADF is
performed.
C880 RADF original feed motor abnormality: An error
signal has been detected when the motor is
rotating.
C890 RADF read motor abnormality: An error signal has
been detected when the motor is rotating.
C8A0 RADF original reverse motor abnormality: An error
signal has been detected when the motor is
rotating.
C8B0 RADF original exit motor abnormality: An error
signal has been detected when the motor is
rotating.
C8C0 RADF original reading start sensor abnormality:
The automatic adjustment for the original reading
start sensor has been performed, but is ended
unsuccessfully.
C8E0 RADF communication protocol abnormality: The
system has to be stopped because the control
abnormality occurred.
C900 Circuit related service
callConnection error between SYS board and LGC
board
C940 Engine-CPU abnormality
C962 LGC board ID abnormality
C970 Process related
service callHigh-voltage transformer abnormality: Leakage of
the main charger is detected.
C9E0 Circuit related service
callConnection error between SLG board and SYS
board
CA00 Image control related
service callImage position alignment abnormality
CA10 Laser optical unit
related service callPolygonal motor abnormality: The polygonal motor
is not rotating normally.
CA20 H-Sync detection error: H-Sync signal detection PC
board cannot detect laser beams.
CA47 SNS board abnormality: The SNS board does not
operate due to disconnection or the harness
breaking.
CB00 Finisher related
service callFinisher not connected: Communication error has
occurred between the equipment and finisher. [MJ-
1103/1104]
CB01 Finisher communication error: Communication error
has occurred between the equipment and finisher.
[MJ-1103/1104]
CB10 Entrance motor abnormality: The entrance motor is
not rotating normally. [MJ-1103/1104]
CB11 Buffer tray guide motor abnormality: The buffer tray
guide motor is not rotating or the buffer tray guide is
not moving normally. [MJ-1103/1104]
CB12 Buffer roller drive motor abnormality: The buffer
roller drive motor is not rotating or the buffer roller is
not moving normally. [MJ-1103/1104]
CB13 Finisher exit motor abnormality
CB14 Paper holding arm motor abnormality
CB30 Movable tray shift motor abnormality: The movable
tray shift motor is not rotating or the movable tray is
not moving normally. [MJ-1103/1104]
CB31 Movable tray paper-full detection error: The
actuator of the movable tray paper-full detection
sensor does not move smoothly. [MJ-1103/1104]
CB40 Rear aligning plate motor abnormality: Rear
aligning plate motor is not rotating or aligning plate
is not moving normally. [MJ-1103/1104]
Front alignment motor abnormality: The front
alignment motor is not rotating or the front
alignment plate is not moving normally. [MJ-1103/
1104]
CB50 Stapler home position error: The stapler home
position sensor does not work. [MJ-1103/1104]
CB51 Stapler shift home position error: The stapler is not
at the home position. [MJ-1103/1104]
CB60 Stapler shift motor abnormality: Stapler shift motor
is not rotating or staple unit is not moving normally.
[MJ-1103/1104]
CB80 Backup RAM data abnormality: Abnormality of
checksum value on finisher controller PC board is
detected when the power is turned ON
CB81 Flash ROM abnormality: Abnormality of checksum
value on finisher controller PC board is detected
when the power is turned ON. [MJ-1103/1104]
CB82 Finisher related
service callFinisher - Main CPU program error
CB83 Saddle Stitch Finisher - Main CPU program error
CB84 Hole Punch Unit - Main CPU program error
CB91 Saddle Stitch Finisher flash ROM abnormality
CB92 Saddle Stitch Finisher RAM abnormality
CB93 Additional folding motor abnormality
CB94 Saddle transport motor abnormality
CB95 Stacker motor abnormality
CBA0 Stitch motor (front) abnormality: Stitch motor (front)
is not rotating or rotary cam is not moving normally.
[MJ-1103/1104]
CBB0 Stitch motor (rear) abnormality: Stitch motor (rear)
is not rotating or rotary cam is not moving normally.
[MJ-1103/1104]
CBC0 Alignment motor abnormality: Alignment motor is
not rotating or aligning plate is not moving normally.
[MJ-1103/1104]
CBE0 Paper folding motor abnormality: Paper folding
motor or paper folding roller is not rotating normally.
[MJ-1103/1104]
CC20 Communication error between finisher and saddle
stitcher: Communication error between finisher
controller PC board and saddle stitcher controller
board [MJ-1103/1104]
CC30 Stack transport motor abnormality: The stack
transport motor is not rotating or the stack transport
belt is not moving normally. [MJ-1103/1104]
CC31 Transport motor abnormality: The transport motor is
not rotating or the stack transport roller -1 and -2 is
not rotating normally. [MJ-1103/1104]
CC41 Paper holder cam home position abnormality: The
paper holder cam is not at the home position. [MJ-
1103/1104]
CC51 Sideways adjustment motor (M2) abnormality:
Sideways adjustment motor is not rotating or
puncher is not shifting normally. [MJ-1103/1104
(when MJ-6102 is installed)]
CC52 Skew adjustment motor (M1) abnormality: Skew
adjustment motor is not rotating or puncher is not
shifting normally. [MJ-1103/1104 (when MJ-6102 is
installed)]
CC60 Punch motor abnormality: Punch motor is not
rotating or puncher is not shifting normally. [MJ-
1103/1104 (when MJ-6102 is installed)]
CC61 Punch motor (M3) home position detection error:
Punch motor is not rotating or puncher is not
shifting normally. [MJ-1103/1104 (when MJ-6102 is
installed)]
CC71 Punch ROM checksum error: Abnormality of
checksum value on Hole punch controller PC board
is detected when the power is turned on. [MJ-1103/
1104 (when MJ-6102 is installed)]
CC72 Punch RAM read/write error: Abnormality of
checksum value on Hole punch controller PC board
is detected when the power is turned on. [MJ-1103/
1104 (when MJ-6102 is installed)]
CC73 Punching device power supply abnormality
CC74 Punching device power supply abnormality
CC80 Finisher related
service callRear alignment motor abnormality: The rear
alignment motor is not rotating or the rear alignment
plate is not moving normally. [MJ-1103/1104]
CD60 Process related
service callSub-hopper toner sensors abnormality.
CD61 Sub-hopper toner motor-Y abnormality.
CD62 Sub-hopper toner motor-M abnormality.
CD63 Sub-hopper toner motor-C abnormality.
CD64 Sub-hopper toner motor-K abnormality
CD71 Waste toner transport motor locking error: The
auger in the waste toner transport path does not
rotate.
CD80 TRU waste toner motor locking error: The auger
(TRU side) in the TRU waste toner transport path
does not rotate.
CD81 TRU waste toner transport motor locking error: The
auger (waste toner box side) in the TRU waste
toner transport path does not rotate.
CD82 TRU waste toner full-status error
CDE0 Finisher related
service callPaddle motor abnormality: The paddle motor is not
rotating or the paddle is not rotating normally. [MJ-
1103/1104]
CE00 Communication error between finisher and punch
unit: Communication error between finisher
controller PC board and punch controller PC board
[MJ-1103/1104 (when MJ-6102 is installed)]
CE10 Image control related
service callImage quality sensor abnormality (OFF level): The
output value of this sensor is out of a specified
range when sensor light source is OFF.
CE20 Image quality sensor abnormality (no pattern level):
The output value of this sensor is out of a specified
range when the image quality control test pattern is
not formed.
CE40 Image quality control test pattern abnormality: The
test pattern is not formed normally.
CE41 Image quality TRC control test pattern abnormality:
The image quality TRC control test pattern is not
printed normally.
CE42 Image quality TRC control test pattern abnormality
(EFI printer board): Image quality TRC control test
pattern is not printed normally.
CE50 Temperature/humidity sensor abnormality: The
output value of this sensor is out of a specified
range.
CE60 Copy process related
service callDrum thermistor-Y abnormality: The output value of
the drum thermistor-Y is out of a specified range.
CE71 Drum phase adjustment abnormality: Drum phase
sensors (Color drum phase sensor and K drum
phase sensor) are not turned ON after the drum
motor was rotated for a specified period of time.
CE90 Drum thermistor-K abnormality: The output value of
the drum thermistor-K is out of a specified range.
CEC0 2nd transfer roller position detection abnormality:
The 2nd transfer roller does not contact/release
normally.
CF10 Finisher related
service callCommunication module SRAM reading failure.
CF90 Laser optical unit
related service callLaser optical unit shutter abnormality.
CFA0 Paper transport
service callMedia sensor output abnormality before paper
reaching: The sensor output value before paper is
reached to the media sensor is not normal.
CFA1 Media sensor output abnormality during paper
passing: The sensor output value while paper is
being passed is not normal.
F070 Communication
related service callCommunication error between System-CPU and
Engine-CPU
F090 Circuit related service
callSRAM abnormality on the SYS board
F100 Other service call HDD format error: HDD cannot be initialized
normally.
F101 HDD unmounted: Connection of HDD cannot be
detected.
F102 HDD start error: HDD cannot become ‘Ready’ state.
F103 HDD transfer time-out: Reading/writing cannot be
performed in the specified period of time.
F104 HDD data error: Abnormality is detected in the data
of HDD.
F105 HDD other error
F106 Point and Print partition damage
F107 /BOX partition damage
F108 /SHA partition damage
F110 Communication
related service callCommunication error between System-CPU and
Scanner-CPU
F111 Scanner response abnormality
F120 Other service call Database abnormality: Database is not operating
normally.
F130 Invalid MAC address
F200 Data Overwrite option (GP-1070) disabled
F350 Circuit related service
callSLG board abnormality
F400 SYS board cooling fan abnormality
1C10 System access abnormality
1C11 Insufficient memory
1C12 Message reception error
1C13 Message transmission error
1C14 Invalid parameter
1C15 Exceeding file capacity
1C20 System management module access abnormality
1C21 Job control module access abnormality
1C22 Job control module access abnormality
1C30 Directory creation failure
1C31 File creation failure
1C32 File deletion failure
1C33 File access failure
1C40 Image conversion abnormality
1C60 HDD full failure during processing
1C61 Address Book reading failure
1C62 Memory acquiring failure
1C63 Terminal IP address unset
1C64 Terminal mail address unset
1C65 SMTP address unset
1C66 Server time time-out error
1C67 NIC time time-out error
1C68 NIC access error
1C69 SMTP server connection error
1C6A HOST NAME error
1C6B Terminal mail address error
1C6C Destination mail address error
1C6D System error
1C70 SMTP client OFF
1C71 SMTP authentication error
1C72 POP before SMTP error
1C80 Internet FAX transmission failure when processing E-mail job received
1C81 Onramp Gateway transmission failure
1C82 Internet FAX transmission failure when processing FAX job received
1CC0 Job canceling
1CC1 Power failure